FQA
💧 SplashJoy® FAQ
🎈 What are SplashJoy® magnetic reusable water balloons?
SplashJoy® balloons use a magnetic self-sealing design to let you fill, toss, and reuse them again and again — perfect for summer fun without the waste!
👶 What age group are they suitable for?
We recommend them for children ages 3 and up. For younger kids, adult supervision is advised for safe play.
🧪 Are they made from safe materials?
Absolutely! Our water balloons are made from food-grade silicone — non-toxic, soft, and durable. Totally safe for endless play.
📦 How long does shipping take?
Orders are processed within 1–2 business days. Shipping usually takes 3–7 days depending on your location.
🔍 How do I track my order?
Once your order ships, we’ll send you a tracking link via email. You can check your delivery status anytime!
💳 What payment methods are accepted?
We accept Visa, MasterCard, American Express, PayPal, and other major payment methods.
🔄 Can I return or exchange my order?
Yes! If you’re not satisfied, you can return unused items within 30 days of delivery — easy and hassle-free.
🌟 What is the SplashJoy® brand philosophy?
We believe joyful water play brings families closer. Every magnetic balloon is a moment of connection and sustainable fun — let’s make every splash count!
🌱 Is SplashJoy® eco-friendly?
Definitely! We’re committed to sustainable play. Our balloons are reusable, reducing plastic waste and promoting joyful, planet-friendly fun.
Still have questions? Contact us here 💌